Privacy Policy

Last updated: September 9, 2026

The Scale Ops HQ ("we", "us") operates thescaleopshq.site. This page explains what information we collect when you use this site, why, and what choices you have.

What we collect

When you submit the contact or assessment form on this site, we collect what you provide directly — typically your name, email address, business name, and a description of the workflow or problem you're asking about. We do not collect this information through any other means on this site.

Why we collect it

Solely to respond to your inquiry and, if you engage us, to scope and deliver the work you've asked about. Our lawful basis for processing this information is your consent (submitting the form) and, where we go on to work together, performance of that engagement.

Where it's processed and stored

Form submissions are handled by our form provider (Web3Forms) and forwarded to us by email. We don't operate our own database of site visitor information beyond what's needed to respond to your inquiry. If we're engaged to build automation for you, any business data you share as part of that project is handled under the terms agreed for that engagement, not this website.

Who we share it with

We don't sell your information. It's shared only with the service providers necessary to operate this form (our form and email providers) and is not shared with any other third party without your consent.

Cookies and tracking

This site does not use advertising or tracking cookies, and does not set any cookies of its own. The contact form submits directly to our form provider's API and does not embed any third-party page.

Your rights

Depending on where you're located (including under UK GDPR, EU GDPR, and comparable regional laws), you may have the right to access, correct, or delete the information we hold about you, or to object to its processing. To exercise any of these rights, email vineet@thescaleopshq.site and we'll respond within a reasonable timeframe.

Changes to this policy

If this policy changes, we'll update the date at the top of this page.

Contact

Questions about this policy: vineet@thescaleopshq.site