🔧 Automation for Home & Field Services
Custom automation for HVAC, plumbing, electrical, and landscaping outfits losing jobs to missed calls and slow quotes.
We design and build the specific automation your team needs — not a generic chatbot bolted onto your website. Built by an engineer, run lean, priced for a small or mid-size business rather than an enterprise vendor contract.
Start here
Tell us about the workflow that’s eating your week
Four fields, 30 seconds. We’ll reply with what we’d actually build — no call required to get that.
Got it — thanks.
We'll read through what you sent and reach out soon with a concrete read on what we'd build.
Where the time goes
What’s probably slowing your team down today
The phone rings while a tech is up a ladder
Calls come in during the exact hours everyone is out on jobs. Whoever's free grabs it if they can — otherwise it goes to voicemail, and most callers just dial the next company on the list instead of leaving a message.
Dispatching runs on a whiteboard and a gut feeling
The person doing dispatch is juggling truck locations, job priority, and who's closest, mostly from memory or a group chat, which means a lot of driving back and forth that a slightly better routing decision would have avoided.
Quotes go out whenever someone finds time
A job gets scoped on-site, but the actual written quote waits until evening or the next slow morning — by which point the customer has often already booked someone who called back faster.
No one follows up after the job's done
The truck leaves, the invoice goes out, and that's it. No review request, no check-in before the next service is due, no easy way to turn a satisfied customer into a repeat one.
What we’d build
Automation solutions for home & field services
AI phone agent for booking
Answers incoming calls — including after hours and during peak times — asks the questions your dispatcher would ask (address, issue, urgency), and books the job directly into your calendar or sends it to your dispatcher as a ready-to-go ticket.
Works alongside your existing phone number and scheduling software — no new number for customers to learn.
Job intake to quote calculator
Turns the details captured on a call or web form into a draft quote using your own pricing rules and job types, so a tech or office admin reviews and sends it instead of building it from scratch.
Dispatch assist
Suggests which truck to send based on location, current job load, and skill match, so dispatch decisions take seconds instead of a mental scan of who's where.
Post-job follow-up sequence
Sends a short check-in and review request automatically once a job is marked complete, and flags the account for a follow-up reminder ahead of the next likely service date.
Missed-call text-back
Any call that doesn't get answered live triggers an immediate text so the customer isn't left wondering whether anyone's coming — a placeholder that buys time until a human follows up.
How it works
From first conversation to running automation
- 1
We watch a normal week, not the sales pitch version
A short session looking at how calls, dispatch, and quotes actually move through your business today, including the parts that only work because one specific person remembers to do them.
- 2
We start with the leak that's costing the most jobs
Usually that's missed calls or slow quote turnaround. We build and test that one piece first against real (anonymized) call and job examples from your business.
- 3
You test it on real calls before it goes live
Nothing books a job or sends a quote to a customer until you've heard it handle actual scenarios — including the awkward ones, like an emergency call at 11pm.
- 4
We hand it off with a plain explanation of what it does
You get a straightforward walkthrough of what the automation handles and what it hands to a human, so it's not a black box only we can touch.
If we build a voice agent that answers or makes calls, we build it to be mindful of call-recording and consent rules, which vary by state, province, and country — we'll flag what applies in your region rather than assume one set of rules covers everywhere you operate.
Common questions
Before you reach out
Will this replace our dispatcher?
No — it takes the repetitive parts (answering every ring, drafting a first-pass quote) off their plate so they spend their time on the judgment calls: prioritizing jobs, handling upset customers, managing the crew.
What happens if the AI gets an emergency call — a gas leak, a burst pipe?
We build clear escalation rules in from the start: certain keywords or job types get flagged as urgent and routed to a real person immediately instead of sitting in a normal booking flow. You define what counts as an emergency for your trade.
We already use scheduling software — does this replace it?
No — it connects to what you're already running. The goal is removing the manual re-typing and follow-up steps around your existing system, not migrating you to a new one.
What if a customer doesn't want to talk to an AI on the phone?
The agent identifies itself and can hand off to a human at any point the caller asks — it's there to make sure calls get answered fast, not to hide that it's automated.
How long before something's actually working?
We scope a first working version around one workflow — usually call answering or quoting — so you see something real running within weeks, not a full system rebuild before anything ships.
Ready to see it built, not just described?
Tell us the one workflow you’d cut first. We’ll respond with a concrete build outline, not a sales deck.